At Deccordirect.store, we believe your home should be your sanctuary, and that includes the privacy of your data. This policy outlines how we collect, protect, and use your information as you shop for the perfect accents for your living space.
1. Information We Collect
To help you decorate your home seamlessly, we collect:
- Identity Data: Your name and title for personalized service.
- Contact Data: Your home address (for delivery), email address, and phone/WhatsApp number.
- Transaction Data: Details about the decor pieces you’ve purchased and the payment methods used.
- Home Preferences: Any style preferences or room dimensions you share with our design consultants.
2. How We Use Your Data
We use your information to ensure your “Direct” decor experience is flawless:
- Order Management: Processing your purchases and keeping you updated on shipping.
- Delivery Coordination: Providing our logistics partners with your address for doorstep delivery.
- Customer Support: Responding to your queries about product materials, care instructions, or assembly via WhatsApp.
- Inspiration & Marketing: Sending you curated decor ideas and seasonal sale alerts (only if you opt-in).
3. Data Sharing & Security
Your trust is the foundation of our business.
- Third Parties: We only share your details with essential service providers (couriers like Trax or Leopards, and secure payment processors like JazzCash/EasyPaisa).
- Security: Our website uses SSL (Secure Socket Layer) encryption to protect your personal and financial data from unauthorized access. We do not store your full card details on our servers.
4. Your Rights (2026 Regulations)
In compliance with Pakistan’s latest data protection standards, you have the right to:
- Request a copy of the personal data we hold about you.
- Correct any inaccurate information in your profile.
- Request the deletion of your account and data at any time.
5. Cookies
We use cookies to enhance your browsing experience, such as remembering items in your “Wishlist” or showing you decor pieces that match your previous searches. You can manage your cookie preferences through your browser settings.
6. Data Retention
We keep your information only as long as necessary to fulfill your orders or comply with legal and tax requirements (such as FBR records for high-value furniture).